Special Offer: Change of provider
You would like to change to us but your bound to a contract with an other provider?
No problem! We will refund you the costs!
You probaly have your reasons why you no longer want to cooperate with your provide. You can change to us immediately without paying twice. Customer satisfaction is important to us, just as much as partnership and mutual trust. And this is not a special offer, it is the base of a fair cooperation! Be sure to comply with your current contractual requirements.
We print the small print big!
THE PERIOD OF THE RATE YOU BOOKED WITH US MUST BE AT LEAST MONTH LONGER, AS THE PEROID OF YOUR OLD CONTRACT. WE ONLY REFUND THE REMAINUNG COST TO TH EXTENT OF THE COST OF THE NEW CONTRACT WITH US. YOU DISCAIM ANY OTHER USW OF THE OTHER STREAM FROM THE DAY OF YOUR RELASE WITH US. THE REFUND IS PROVIDED BY CREDIT TO YOUR FUTURE PAYMETS TO US. A CASH PAYMENT IS NOT POSSIBLE.
With the following guide we will explain you how the change of provider can be solved:
1. Book a streamserver with us bindingly
2. Resign your old Provider
3. Send us the confirmation of cancellation, as well as a copy of you previous invoices
4. After verification you will receive a credit note
If you have any further questions please contact us. We´re here to help you!